Terms and Conditions

1. Agreement to Terms

By submitting a service request through our website, you agree to be legally bound by these Terms & Conditions. If you do not agree, please do not submit the form or use our services.

2. Scope of Services

NYC Glass & Window Repair provides glass, window, screen, and related repair services in New York City. Submission of a request form does not constitute a contract for services until confirmed by us in writing or via email.

3. Contact Information Collection & Use

When you submit the request form, you consent to providing your email address and/or phone number to NYC Glass & Window Repair for the purpose of:

Responding to your inquiry

Scheduling service appointments

Sending updates regarding your request

We will not sell or share your contact information with third parties except as necessary to fulfill your request, comply with the law, or work with trusted service providers who assist in delivering our services. You may request deletion of your personal information at any time by contacting us at [Insert business email] or [Insert phone number].

4. Estimates & Payment

Any prices provided via the request form are estimates only. Final pricing will be confirmed before work begins. Payment is due upon completion of work unless otherwise agreed in writing.

5. Delays & Scheduling

If unforeseen delays occur, we will notify you as soon as possible and provide a revised schedule in accordance with NYC consumer repair regulations (§ 5-54).

6. Warranties & Disclaimers

We may provide warranties on workmanship or materials as stated in your written estimate. Except as expressly provided, we disclaim all other warranties to the fullest extent permitted by law. This does not limit rights you may have under applicable consumer protection laws.

7. Limitation of Liability

To the fullest extent permitted by law, NYC Glass & Window Repair is not liable for indirect, incidental, or consequential damages arising from our services. This limitation does not apply to damages caused by gross negligence or willful misconduct.

8. Intellectual Property

All text, images, and design elements on our website are the property of NYC Glass & Window Repair and may not be reproduced without permission.

9. Governing Law

These Terms & Conditions are governed by the laws of the State of New York. Any disputes shall be resolved in the courts located in New York County, NY, unless otherwise required by law.

10. Dispute Resolution

We encourage resolving any disputes directly with us. If arbitration or litigation is required, it will occur in New York County, NY, under New York State law.

11. Changes to Terms

We may update these Terms from time to time. Updates will take effect after posting on this page, with the “Last Updated” date revised.